A 99.9% Server Uptime
We have built our web hosting platform using stable hardware and strongly modified software. Our system administrators have installed a modified version of Security–Enhanced Linux on our web hosting servers in order to guarantee optimal safety and stability. We’ve set up several denial–of–service prevention units along with powerful firewalls to make sure our network is invincible and secure.
Our Linux web hosting packages packages include a 99.9% server uptime guarantee. And no matter which datacenter you opt for, the uptime guarantee remains the same.
A 99.9% Network Uptime
To be able to supply a good–quality web hosting service, you can scarcely lean on the default network configuration in a datacenter. We’ve set up our own custom internal network in order to ensure the very best connection speed with the rest of the world.
And because of this, regardless of which data centers you select: our USA datacenter, our United Kingdom datacenter, in our datacenter Finland, in our Eastern Europe datacenter or our Australian datacenter, you can enjoy a guaranteed 99.9% network uptime. And this uptime guarantee is valid for all web hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
Despite the fact that we have done our best to curtail all possible risks with our cloud hosting plans and irrespective of the fact that our company provides top–class client support, there are occasions when the customer is simply not satisfied with what we are offering. Or he has to migrate to a more robust web hosting service, like a virtual private server or even a dedicated hosting server.
Because of this, our company offers a 30–day money–back guarantee with all our cloud hosting packages, no questions asked. If you are not happy, you will receive your money back.
24/7 Technical Support
If you operate a web hosting company, your tech engineers are of chief importance. Because of this, we have cautiously assembled a highly skilled team of technical support engineers, each with many years of training behind his back. Thanks to them, we offer 24x7 support with each of our web hosting plans.
And not just that, our company offers a 1–hour response time guarantee. All technical support inquiries are responded to in under 60 minutes and our average ticket response time is just 20 minutes!