Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center

  • In the Web Hosting Control Panel you can find a comprehensive Help section featuring loads of articles and frequently asked questions. They are contributed by our support team of expert techs. Just fill in your question and our clever system will provide you with the best answer.

  • Top quality support service
  • Instructional Videos

  • For all of you who’d like to learn how to fix a common problem by watching a tutorial video clip, we’ve added a collection of video tutorials to our Web Hosting Control Panel. All the how–to video clips are short and easy to comprehend. They offer step–by–step presentations of various website management actions.

  • Intuitive help center
  • A Sixty–Minute Ticket Response Time Guarantee

  • With all our semi–dedicated servers, we offer a 24x7 customer support service with a 60–minute support ticket response time guarantee. Our team of skillful technical support engineers will be available to you to respond to all the queries that you could have. During non–busy times, a reply will be given within just 20 minutes.