Support and Help Channels
A 1–hour Inquiry Response Warranty
Each ticket you send to our customer assistance Dept will be answered within approximately one hour. The common queries shall be solved as quickly as possible. However, if the support request you have submitted requires assistance from a proficient administrator, we will forward the ticket to him and will notify you about the delay.
Qualified Client Support Service
We’ll be working for you day and night to supply advices and tech support as well as to assist you with any difficulty that you may stumble upon when maintaining your virtual server. We are able to assist you with all installed in advance applications, like your Operating System, server admin panel (dependent upon the VPS type) and the Web Hosting Control Panel created entirely by us.
An Intuitive Help Section
In the Web Hosting Control Panel that is included as a gift with the virtual server, you can discover an informative Help section, incorporating everything you need to be informed on when controlling your web–sites and programs. We have integrated a wide array of how to reports and video guides that display the general site administration tasks in an easy–to–understand form.