Customer Support Channels
A 1–hour Response Guarantee
Our customer assistance team is taught to very quickly address all our Linux web hosting packages users’ requests and advise requests. Via our ticket system, you are able to fill in your inquiry and a support crew representative is going to return to you in only maximum 60 minutes. Realistically, practice has shown us that the usual reply time frame is 20 min.
A Top–quality Support Service
Our customer assistance service is provided by a crew of certified specialists who’re ready to answer to your question immediately. You’ll be able to communicate with the tech support crew by opening a support ticket from your Web Hosting Control Panel or by sending us an email message. On business days, you may also call us on the phone or use the online chatting solution.
An Intuitive Help Section
Our Control Panel presents a comprehensive know–how base that’s integrated into all sections. In each area, you’ll find a Help button that will load for you a variety of step–by–step lessons on how to make use of a certain element or accomplish a selected action. Also, we have prepared training video clips so you might get a better idea of the Control Panel’s interface.