If your web hosting supplier provides live chat support, you will be able to speak with a representative in real-time and find out helpful information or get an issue resolved timely. The advantage of using chat compared to calling to consult with a live person is that you'll need only a computer with Internet connection, so you will not pay any fees in case you're in another country or state. In addition, it is much simpler to copy and paste data such as domain names, usernames or error messages i.e. details which are sometimes hard to provide to the other party on the phone. The real-time chat is also a much faster way to contact your web hosting company's support crew compared to using a ticketing system. What's more, if some issue requires some more time to be taken care of, you'll be able to do something else while you wait for guidance on the live chat, therefore you won't waste time - something that is impossible when you're on the telephone.

Live Chat Support in Web Hosting

As part of the support services that we offer for all of our Linux web hosting packages, you'll find live chat support that is available each and every day, even on holidays. You can get in touch with us no matter if you already own an account or not, considering that we will help you with all sorts of things, ranging from providing you with common info about our services if you are not our customer yet and you are interested in purchasing one of our packages, to helping you with creating an e-mail account in an email client. A part of the issues are more complex and time-consuming, therefore you'll have to employ the ticketing system that is built-in the Hepsia web hosting Control Panel, but we can save you precious time and assist you in real time on our live chat for various things.