If your web hosting supplier provides live chat support, you will be able to speak with a representative in real-time and find out helpful information or get an issue resolved timely. The advantage of using chat compared to calling to consult with a live person is that you'll need only a computer with Internet connection, so you will not pay any fees in case you're in another country or state. In addition, it is much simpler to copy and paste data such as domain names, usernames or error messages i.e. details which are sometimes hard to provide to the other party on the phone. The real-time chat is also a much faster way to contact your web hosting company's support crew compared to using a ticketing system. What's more, if some issue requires some more time to be taken care of, you'll be able to do something else while you wait for guidance on the live chat, therefore you won't waste time - something that is impossible when you're on the telephone.

Live Chat Support in Web Hosting

As part of the support services that we offer for all of our Linux web hosting packages, you'll find live chat support that is available each and every day, even on holidays. You can get in touch with us no matter if you already own an account or not, considering that we will help you with all sorts of things, ranging from providing you with common info about our services if you are not our customer yet and you are interested in purchasing one of our packages, to helping you with creating an e-mail account in an email client. A part of the issues are more complex and time-consuming, therefore you'll have to employ the ticketing system that is built-in the Hepsia web hosting Control Panel, but we can save you precious time and assist you in real time on our live chat for various things.

Live Chat Support in Semi-dedicated Hosting

When you use the live chat support service that we supply with our Linux semi-dedicated packages, you are able to find the answers for any questions you have or get various troubles taken care of without delay. The chat service is online each and every day, so that you are able to speak with an agent even on weekends and holidays. In case you are unsure which package would be better for your web sites or if our outstanding cloud hosting platform covers some system requirements, you may join our live chat before buying anything. In case you are a present customer, you will be able to obtain more information about billing issues, account settings along with a number of common tech issues you may have, let's say in case you are unable to set up an e-mail account in a client on your computer system. The live chat will save you time and effort no matter where you are or when you get in touch with us.