One-Hour Response Guarantee in Web Hosting
Our guaranteed max response time for any technical support ticket that you post or any e-mail that you write is only 60 minutes, even if you contact us during weekends and legal holidays. Whatever the nature of your inquiry or problem may be, we’ll lend you a hand straight away and will supply you with the needed information to rectify any problem with your sites. The real reaction time typically doesn’t surpass 15-20 minutes, which is why you can just forget about waiting for hours and hours to get an issue fixed or even worse than that – waiting around all day only to obtain a reply that more info is required whilst nothing is solved. We’ll give you assistance in an instant simply because we are aware of how costly time can be in the dynamic digital era. The one-hour reply guarantee applies to any billing or technical inquiry that you might have associated with our Linux web hosting packages.